CallMedex
AI-native healthcare orchestration and services infrastructure.
A multi-sided healthcare platform connecting diagnostics, home healthcare, telemedicine, pharmacy fulfillment, and digital health workflows through intelligent orchestration.
The Healthcare Fragmentation Problem
Healthcare networks operate across fragmented systems—diagnostics, pharmacies, telemedicine, and home phlebotomy—leading to delayed dispatch, manual errors, and poor patient coordination.
The CallMedex Solution
CallMedex unifies all clinical workflow touchpoints into a real-time, PostGIS-enabled spatial dispatch and ABDM/FHIR-integrated orchestration platform.
Production Orchestration Modules
Capabilities implemented and qualified within CallMedex architecture.
Real-Time Spatial Dispatch
PostGIS-powered real-time phlebotomist dispatch with proximity matching and route intelligence.
Specimen Chain-of-Custody
End-to-end specimen tracking from collection to diagnostic processing with chain-of-custody workflow.
AI Certificate Verification
OCR-powered healthcare provider certificate verification for onboarding compliance.
Dark-Store Pharmacy Matching
Geofenced pharmacy fulfillment with nearest-pharmacy matching and delivery coordination.
DrugShield Safety Checks
Automated pharmaceutical safety validation including interaction checks and Schedule X enforcement.
Telemedicine Workflow
Video consultation infrastructure with e-prescription generation and clinical workflow integration.
AI Lab Report Interpretation
AI-powered lab report analysis providing patient-accessible summaries and clinical insights.
WhatsApp Dual Front Door
Full service access through both web application and WhatsApp, enabling patients to book and manage healthcare services via messaging.
AI Voice Intake
Voice-based symptom collection with interactive body map for guided patient intake.
Razorpay Payment Integration
Integrated payment processing for services, consultations, and pharmacy orders.
DPDP Consent Engine
Data Protection and Privacy compliance with granular consent management.
ABDM/FHIR Integration
Health data interoperability with ABDM M1/M2 flows and FHIR-compatible data exchange.
Role-Based Onboarding
Multi-role onboarding for patients, providers, phlebotomists, and pharmacies with KYC verification.
Capability Maturity Matrix
Xylarc AI maintains strict engineering disclosure. We clearly separate active production modules from configuration-dependent and roadmap capabilities.
Patient health record retrieval from ABDM-connected facilities.
National Health Claims Exchange integration for insurance claim automation.
Privacy-preserving communication between patients and providers.
Supported Integration Protocols
CallMedex connects to existing clinical infrastructure using industry-standard health data standards and custom secure webhooks.