WhatsApp Hospital OSWhatsApp OS

Kriya AI

AI-powered WhatsApp operating system for hospitals and clinics.

A WhatsApp-native hospital operating system that automates patient communication, appointment booking, payment gating, reminders, lab-report retrieval, and clinical workflows with a deterministic clinical safety architecture.

Core Technical Differentiator

Zero-LLM Clinical Safety Firewall

Kriya AI employs a deterministic rule engine before any generative AI processing. Patient booking, medical emergency routing, and clinical data intake are handled via validated, non-probabilistic decision trees to prevent hallucination risk during patient triage.

01. Intake Gate
Deterministic Keyword & Intent Filtering
02. Rule Validation
Strict Protocol Match before LLM Processing
03. Secure Execution
EMR Write Validation & Audit Logged
WhatsApp Operating Capabilities

Hospital Patient Orchestration Modules

Features engineered specifically for hospital networks, clinics, and diagnostic centers.

WhatsApp ModuleVerified

WhatsApp Appointment Booking

Interactive appointment scheduling with doctor recommendation, slot selection, and confirmation through WhatsApp.

WhatsApp ModuleVerified

Zero-LLM Clinical Safety Firewall

Deterministic safety layer that validates all patient-facing outputs without LLM dependency, preventing hallucinated medical advice.

WhatsApp ModuleVerified

EMR Browser Automation

Non-invasive browser automation that integrates with legacy EMR systems without requiring EMR vendor cooperation or API access.

WhatsApp ModuleVerified

Payment & Deposit Gating

Razorpay-integrated payment collection with configurable deposit requirements before appointment confirmation.

WhatsApp ModuleVerified

Automated Reminders

Scheduled appointment reminders and follow-up messages through WhatsApp with configurable timing.

WhatsApp ModuleVerified

Doctor Leave & Slot Cancellation

Automated slot management when doctors mark leave, with patient notification and rescheduling.

WhatsApp ModuleVerified

Family Member Booking

Patients can book appointments for family members through their WhatsApp account.

WhatsApp ModuleVerified

Queue Token Generation

Digital queue token generation for walk-in and scheduled patients.

WhatsApp ModuleVerified

Lab Report Retrieval & AI Summaries

Automated lab report delivery through WhatsApp with AI-generated patient-friendly summaries.

WhatsApp ModuleVerified

Multilingual Support

Patient interaction in English, Hindi, and Telugu with language detection and switching.

WhatsApp ModuleVerified

Multi-Tenant Administration

Multi-branch hospital management with tenant-isolated data, configurations, and workflows.

WhatsApp ModuleVerified

DPDP Data Lifecycle Controls

Data retention, consent management, and privacy controls aligned with DPDP requirements.

WhatsApp ModuleVerified

Real-Time Admin Dashboard

Live operational dashboard for hospital administrators with appointment analytics and system health.

WhatsApp ModuleVerified

FHIR R4 Endpoints

FHIR R4-compatible API endpoints for healthcare data interoperability.

Technical Transparency

Deployment & Feature Status Matrix

Clear classification of production features versus custom enterprise options.

Voice Bot IntegrationPlanned

Voice-based patient interaction for appointment booking and inquiries.

Native Payment SDKsPlanned

Apple Pay and Google Pay integration for in-app payments.

Deploy Kriya AI On WhatsApp

Transform your hospital patient communication into a structured, automated operating system.